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To query filter update status, please input your ticket number for lookup.
HKIX performs filter update twice a week, on Tuesday and Friday (except public holidays). Filter update requests submitted and confirmed before Tuesday/Friday will be processed accordingly. Application of requests confirmed on or later than the day of Tuesday/Friday will be processed in the next update.
Filter update will be rejected if your request contains network entries which have already been included in existing filter. Please double check your filter at HKIX looking glass before sending us the request for modification.
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