Site Access Application in General

• All HKIX participants and FTNS operators MUST apply site access permission for any site works and schedule maintenance to be carried out at HKIX Data Center by giving at least 1 working day notice in advance. Only authorized persons (representatives) of HKIX participants and FTNS operators could make site access request / appointment by sending email to hkix-access@cuhk.edu.hk. Confirmation email will be sent out by HKIX to the applicant when the access permission is granted. All site access requests without prior notice to HKIX will be rejected.

Data Center Policies in General

• All visitors have to observe and agree to abide by the HKIX Data Center Policy posted in http://www.hkix.net/access-policy.htm.
• A maximum of 3 persons (at least one MUST be representative) may enter HKIX Data Centre at the same time. For security reasons, all visitors will be requested to show his/her STAFF ID and HKID (or Passport) for verification. He/she will be refused to enter the Data Centre if the required credentials cannot be shown.

How to Provide / Update Representative List

• HKIX participants and FTNS operators should use this FORM-1 to provide the FULL list of authorized persons for entering HKIX Data Center. HKIX will acknowledge request by sending email to the Network Operation Centre (NOC) provided in the form within 3 working days upon receipt of the update request form.

How to apply for HKIX Data Centre Access

1. Only authorized representatives identified in prior writing by HKIX participant and FTNS operator can make request to enter HKIX Data Center.
2. Applicants MUST provide the following information by sending email to hkix-access@cuhk.edu.hk in their applications:
   1. Company name and SBO/PNETS/FTNS license number;
   2. Job description and work order information;
   3. Date and time to apply for entry;
   4. Name and staff ID or first 3 digits of HKID/Passport ID of the visitor(s);
3. At least 1 working day notice must be given in advance in general.
4. At least 3 working days notice must be given in advance if on site technical support at HKIX Data Centre is required or equipment move-in or move-out to/from HKIX Data Center is involved.
5. Confirmation email will be sent out by HKIX when the access permission is granted.

Equipment Move-in/out

• Please inform HKIX for any site works to be performed or goods delivery to our center. You can make the appointment by following the procedures at http://www.hkix.net/hkix/site-access.htm. Equipment move-in/out without prior notice will be rejected by HKIX.
• HKIX participants should use this FORM-2 to provide the list of equipment to be installed in HKIX Data Center. The standard input of power is 220V AC with dual sources.
• If the goods will be delivered by shipping company, please make sure all necessary documents and proper import licences have been cleared before sending the equipment to HKIX Data Center.
• Note that a special license is required for import equipment with information security under the control of Strategic Commodities List. HKIX participants must check the imported items against the control list on the Trade and Industry Department web site and complete the license application as required by the HKSAR government.